Striving for Continuous Improvement: The Experience of U. Annual Quality Congress proceedings, May
A case study in lean manufacturing and Six Sigma A case study in lean manufacturing and Six Sigma June 12, You never know who in your company might be a diamond in the rough, waiting to shine. Giving everyone in your company the opportunity to take risks and learn from their mistakes is the best investment an employer can make.
Lean manufacturing can be defined as "getting more done with less"; namely, less waste. One of the greatest forms of waste is not capitalizing on the power of a focused group of people to solve problems.
But instead of considering myself a lean expert, I consider myself a lean case study. My dad was a welder who broke his neck in a bridge collapse.
After dropping out of high school to help support six brothers and sisters, I found myself working in the lumber mills of Oregon. I do not relate this to seek sympathy—it is simply a matter of fact.
And while I would have rather had a choice in the matter, I felt that I did what the situation required at the time. I felt that I had few choices.
I also felt that I had limited opportunity to improve my position in the lumber mill. In my heart I knew that I had more to offer, but no one was asking. When I offered, no one listened.
In I was knocked off a foot-high log haul conveyor, breaking my jaw and sustaining some other serious injuries. As I recovered, I went back to school, earned my GED, and took some blueprint reading and math classes. NMI in Salem, Oregon, around I spent the next few years operating metal cutting and bending machines.
The place seemed like any other family-owned sheet metal shop.
However, Tom Neilsen, the owner and president, surprised me early on by asking me and my co-workers for our ideas. He shocked us when he actually listened.
Customers like Tektronix and Hewlett-Packard were demanding that we deliver to them just in time. Not just deliver, but manufacture and deliver just in time.
We were bleeding to death, pretending to be a small-lot manufacturer. Tom was looking for answers. It surprised me that he asked the employees to help him look. He even took a couple of us to Japan to see how companies like Toyota were applying a new approach to manufacturing. He asked tough questions, and he challenged our team to try new things.
He encouraged free thinking and helped us develop what must have at the time seemed to be half-baked ideas. My working life was changed fundamentally by the opportunity to think out loud in a safe environment. Permission to try an idea is the greatest gift an employer can give an employee.
It also holds the greatest potential for return on investment that an employer can hope for. If I have become an expert at anything, it is because I had mentors who demonstrated the ability and willingness to lead people rather than direct them.
Since my days at NMI I have had the chance to work as a consultant with more than 50 companies and thousands of people nationwide and have facilitated more than kaizen events kaizen is the Japanese term for continuous improvement.
My career is the culmination of many years of preparation using the concepts I learned at NMI. I am percent convinced that there are thousands of potential living case studies out there waiting for their opportunity to contribute.
Their leaders must help them unearth their unique abilities and gifts.Case Studies. Some real-world examples of how manufacturers are using quality tools and processes to improve their work and the bottom line.
Supply Chain Techniques Applied to Six Sigma Saves SeaDek Marine Products $, Lean and Six Sigma Case Studies. We have picked some of our projects to show as Lean and Six Sigma case studies. We have conducted a huge variety of Lean Six Sigma projects across the World.
A case study in lean manufacturing and Six Sigma. June 12, By: Gary Conner. You never know who in your company might be a diamond in the rough, waiting to shine. Giving everyone in your company the opportunity to take risks and learn from their mistakes is the best investment an employer can make.
Six Sigma doctrine asserts: Continuous efforts to achieve stable and predictable process results (e.g. by reducing process variation) are of vital importance to business success.; Manufacturing and business processes have characteristics that can be defined, measured, analyzed, improved, and controlled.
Six Sigma Qualtec is a provider of Six Sigma consulting, training and technology solutions for Business Process Improvement, Operational Excellence and Lean principles.
A Six Sigma Case Study – Tutorial for IT Call Center – Part 4 of 6. A combination case study and tutorial illustrates Six Sigma use in an IT call center.
It tracks a DMAIC project from inception through its five phases. The goal is to make a company more competitive and profitable. Fourth in a series of six parts.